Retourneren

Not completely satisfied with your purchase? No problem. At Yuna, you have 14 days from the moment you receive your order to return your product.

The Key Rules:

  • Timeframe: You have 14 days after receiving your order to register your return
  • Condition: The product must be undamaged, unused and (where possible) in its original packaging
  • Costs: Return shipping costs are at your own expense

How To Return Your Order:

  1. Register your return: Send an email to support@yunaworlds.com within 14 days, including your order number
  2. Send your package: Pack the item securely and send it to our return address (see below). Make sure to keep your proof of postage!
  3. Refund: Once we have received the package in good condition, we will refund the purchase amount to your account within 7 business days

Return Address: Yuna — Returns Department Veldmaarschalk Montgomerylaan 669, 5612BP, Eindhoven, Netherlands

Please note: Products that have been damaged unfortunately cannot be fully refunded. 💪