Retourneren
Not completely satisfied with your purchase? No problem. At Yuna, you have 14 days from the moment you receive your order to return your product.
The Key Rules:
- Timeframe: You have 14 days after receiving your order to register your return
- Condition: The product must be undamaged, unused and (where possible) in its original packaging
- Costs: Return shipping costs are at your own expense
How To Return Your Order:
- Register your return: Send an email to support@yunaworlds.com within 14 days, including your order number
- Send your package: Pack the item securely and send it to our return address (see below). Make sure to keep your proof of postage!
- Refund: Once we have received the package in good condition, we will refund the purchase amount to your account within 7 business days
Return Address: Yuna — Returns Department Veldmaarschalk Montgomerylaan 669, 5612BP, Eindhoven, Netherlands
Please note: Products that have been damaged unfortunately cannot be fully refunded. 💪